Private home-care-company relies on outsourcing

Home-help specialists PBH (A/S) is focusing on what it does best – helping people in their homes, the core of the company’s business. PBH has therefore outsourced financial management and payroll processing tasks to the Pretax. The key benefits achieved are time savings and access to best-of-breed processes.

As a company which is part of the outsourcing sector, PBH naturally relies on outsourcing in all areas that are not its own core processes. “I believe in the philosophy that says we should do what we are best at. We are the best in home help and caring for the elderly. Accountor Group is best at salaries and accounting. We would never dream of conducting that part of our company operations ourselves,” says Pia Baun Hansen, CEO of PBH.

Confident with the Accountor Group

Now one of Denmark’s largest private home-help companies, PBH has 1500 customers and 120 employees. Keeping financial management and accounting running smoothly is of vital importance. Accountor Group’s market leading position and its customer relationships of more than sixty years convinced PBH that they had found a reliable and competent partner.

“For us it’s all about confidence and security that things are being done in the right way. I don’t want to have to go and worry about those parts of our company myself. By outsourcing salary, accounting and reporting operations to the Accountor Group, I can be confident that everything is being done correctly, at the proper time and in an optimal manner,“ says Ms Hansen.

“A financial management specialist at the Accountor Group has been appointed to take care of all our needs. Should that person be unwell, the work is carried out by a specific stand-in specialist who is familiar with both our business and the services we receive. I don’t have to worry about employing people to handle accounting tasks and systems, and there’s no need to worry whether their skills and tools are up-to-date and correspond to our needs. As it’s a very flexible solution, outsourcing also supports our growth and seasonal changes in our business.”

Time and value for the core business

Cooperation with the Accountor Group has also saved Pia Baun Hansen and PBH plenty of time. “Since neither I nor my colleagues are trained in accounting, it would take us a great deal longer to carry out such work. It would also be much more difficult for us to take advantage of the latest financial management tools and apply best practices. Our next move will be to implement electronic processes, reducing routine work and speeding everything up even more.” she says.

PBH also uses Accountor Group’s consultancy services. “In addition to the ongoing outsourcing of services, we also turn to the Accountor Group in situations where we need professional support in budgeting activities, especially in situations such as financing our strong growth or assessing the possible economic outcomes of different investment opportunities.”